The Journal of Services
Research is an effort in this direction to help build and document such a corpus
by promoting researchers from India and abroad to focus on issues related to
services management and provide well researched and tested benchmarks for
industry, and also to provide new directions for further research.
IIMT as an institution focuses on the emerging sectors of service
businesses and we feel that it is relevant for us to take an initiative in
harnessing academic and industry effort in order to further the boundaries of
knowledge in our chosen area of Endeavour. We look forward to inputs from
relevant quarters-suggesting, criticising and contributing to the increased
awareness and understanding of this sector.