Volume 10 Number 1

 Chihiro Watanabe, Shinichi Akaike, Jae-Ho Shin
ADAPTIVE EFFICIENCY OF JAPAN'S NATIONAL INNOVATION SYSTEM TOWARD A SERVICE ORIENTED ECONOMY
 Mary Mathew, Sumesh Nair
PRICING SAAS MODELS: PERCEPTIONS OF BUSINESS SERVICE PROVIDERS AND CLIENTS
 Arun Upneja, Michael Dalbor, Nan Hua, Toni Repetti
INCREASED INTEREST EXPENSE AND MANAGEMENT'S EXPENSE PREFERENCE BEHAVIOUR OF PUBLICLY-TRADED RESTAURANT FIRMS
 Anjana Singh, Kirti Dutta
HOSPITALITY INTERNSHIP PLACEMENTS: ANALYSIS FOR UNITED KINGDOM AND INDIA
 Malay Biswas
IN SEARCH OF PERSONALITY INVENTORY FOR INDIAN MANAGERS:AN APPLICATION OF STRUCTURAL EQUATION MODELLING
 Nidhi Sabharwal, Harmeen Soch, Harsandaldeep Kaur
ARE WE SATISFIED WITH INCOMPETENT SERVICES? A SCALE DEVELOPMENT APPROACH FOR SERVICE RECOVERY
 Weilin Zhao, Chihiro Watanabe
RISK MANAGEMENT IN SOFTWARE OUTSOURCING-A PORTFOLIO ANALYSIS OF INDIA'S CASE BASED ON SOFTWARE EXPORT MARKET CONSTITUTION
 Monica Bedi
AN INTEGRATED FRAMEWORK FOR SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES IN INDIAN BANKING INDUSTRY— A COMPARISON OF PUBLIC AND PRIVATE SECTOR BANKS
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