Volume 10 Number 2

 Masahiro Nakagawa, Chihiro Watanabe
A REVIVAL OF COMPOUND SEMICONDUCTOR MATERIAL INNOVATION: STRATEGIC TECHNOLOGY SPILLOVERS IN JAPAN'S NONFERROUS METAL INDUSTRY IN THE 2000s
 Hardeep Chahal, Shivani Mehta
ANTECEDENTS AND CONSEQUENCES OF ORGANISATIONAL CITIZENSHIP BEHAVIOUR (OCB): A CONCEPTUAL FRAMEWORK IN REFERENCE TO HEALTH CARE SECTOR
 Matti Haverila, Earl Naumann
CUSTOMER COMPLAINT BEHAVIOR AND SATISFACTION IN A B2B CONTEXT: A LONGITUDINAL ANALYSIS
 Aniruddh Kr Singh, Debadyuti Das
FORECASTING THE PASSENGER TRAFFIC MOVEMENT IN LUFTHANSA AIRLINES: A SUPPLY CHAIN PERSPECTIVE
 Hiroyasu Horio, Chihiro Watanabe
THE PARADOX OF A SERVICE-ORIENTED ECONOMY FOR ENERGY EFFICIENCY: THE VICIOUS IMPACT OF NETWORK EXTERNALITY CONTRASTED BY JAPAN AND CHINA
 Vandana Sharma, Himanshu Choudhary
MEASURING OPERATIONAL EFFICIENCY OF RETAIL STORES IN CHANDIGARH TRI-CITY USING DEA
 Gurjeet Kaur, RD Sharma, Nitasha Seli
AN ASSESSMENT OF INTERNAL MARKET ORIENTATION IN JAMMU AND KASHMIR BANK THROUGH INTERNAL SUPPLIERS’ PERSPECTIVE
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