Volume 15 Number 2

 Hardeep Chahal, Gurjeet Kaur, Anu Rani
Exploring the Dimensions of Customer Experience and Its Impact on Word-Of-Mouth: A Study of Credit Card
 Shubhomoy Banerjee, Soumi Chatterjee Banerjee
Factors Affecting Bank Section in Rural India: Insights from Gujarat
 A. M. Sakkthivel, B. Sriram
Investigating Personal and Socal Behavior Styles that Derive Happiness - An Empirical Investightion on the Leisure Behavior of Women from Islamic Region
 Jeevan Jyoti, Sonia Bhau
Transformational Leadership and Job Performance: A study of Higher Education
 Banasree Dey, Jones Mathew, Anup K. Singh
A Typology of Service Organizations as a Function of Customer Participation, Intangibility and User Type
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